Hello dear
Pollo Tropical Tampa, nestled at 3285 W Hillsborough Ave, is a vibrant dining spot serving up flavorful Caribbean-inspired cuisine. Known for its welcoming ambiance and exceptional customer service, this location stands out in the competitive Tampa food scene. Patrons rave about the tender, juicy chicken, although there are occasional notes about chewiness. The sweet plantains and well-seasoned pulled pork are fan favorites. Employees like Reinel and Lisandra create a friendly atmosphere, making every visit memorable. With a commitment to hospitality, Pollo Tropical Tampa truly excels in delivering a delightful dining experience that keeps customers coming back for more.
About
Welcome to Pollo Tropical Tampa, a vibrant gem located at 3285 W Hillsborough Ave, Tampa, FL 33614. This lively eatery specializes in Caribbean-inspired cuisine, offering a tantalizing array of dishes that transport your taste buds straight to the tropics. With a phone number of +1 813-870-7235, this spot is a must-visit for both locals and travelers seeking flavorful meals and a slice of warm hospitality.
Reviews from patrons like Brent Chaney and Lotive highlight the exceptional service and welcoming atmosphere present at this location. While Lotive noted a minor concern about the chicken being a bit chewy, they emphasized the “top-notch” customer service, showcasing a dedication to excellence in guest experience. This sentiment is echoed by Luisana Marcelino, who praised the attentive staff who efficiently managed a large group of thirteen, ensuring everyone felt appreciated and well-cared for.
At Pollo Tropical, the menu features a variety of mouthwatering options, making it hard to choose just one favorite. Ceaz G raved about the moist and juicy chicken and pulled pork, paired perfectly with the legendary sweet plantains. Each bite is an explosion of flavor, blending traditional Caribbean spices that wrap around tender meats, creating an unforgettable culinary experience. The cleanliness and friendliness of the staff further enhance your visit, making every meal enjoyable.
Even Nel Nel expressed gratitude for the kind demeanor of employees like Lisandra, who exemplified professionalism and empathy. Such personal connections amplify the dining experience, leaving a lasting impression that makes you feel like part of the Pollo Tropical family. Whether you're grabbing a quick bite or dining in, the inviting atmosphere and delicious offerings make Pollo Tropical Tampa an essential stop on your culinary journey.
So why not swing by Pollo Tropical Tampa? Dive into a world of rich flavors, hospitable service, and an ambiance that feels like a warm embrace from the Caribbean. Your taste buds will thank you, and so will the wonderful staff, eager to serve you with every delight they have to offer!
“ Loved the food and service. Everything was awesome. ”
“ The customer service at this location is top notch compared to many I’ve been to in the state from Tampa to Miami. The only reason I didn’t rate 5* is because the chicken was super chewy and more hard than normal. Aside from that I’d pick this location every-time if I could just based on the customer service. (2) Hispanic ladies that were working today deserve some recognition, wish I got their names. ”
“ Excellent service! We were a group of 13 and Reinel took our orders. While Antonio, and Daisy took care of handing us our meals. They were kind and hospitable. Miss Maria even smiled to me and she was in the back preparing the food. LOVE THIS PLACE! Definitely coming back when I come back to Tampa! ”
“ Pollo Tropical never fails! It’s a must stop for us every time we are in the area! Even taking it back to NY to deliver it to family members! So with that being said the food was delicious and chicken and pulled pork was nice and moist and juicy with flavors. The sweet plantain are always a treat! This location was clean and staff was very friendly and welcoming! ”
“ God bless you everyone! Lisandra is a wonderful employee, very empathetic, she shows us a professional and positive attitude, friendly and well educated. My friends and I, had a wonderful time together after many years planning to spend quality time. All the other employees were also kind. Thank you very much and keep up the good work. Warm wishes, Nelson Evangelist of Jesus Christ Psalms 40 ”
“ I just went to pick up mashed potatoes with chicken breast and bollita de yuca con queso the girl is named Jadira she is super sweet and always makes my orders perfect. I love Pollo Tropical! It is a must try. Best food in to me in Tampa. Always fresh hot and excellent customer service it is definitely my spot to always eat! ”
“ Wow I come mostly everyday and today's service provided by Malena was simply amazing always smiling and very knowledgeable. Loved it. Outstanding customer service. ”
“ Great food at this location, I’m from Fort Myers and I was working on the area and stop by this place and they give me a good attention, great atmosphere and the food was amazing. Thanks guys. ”